Privacy & Terms

This site is operated by Austin IT Support, the local practice of CMIT Solutions of Austin Central (owner: Jorge Velasquez). This page explains how we handle information collected through the site and the terms that govern its use. Questions? Contact us at info@austinitsupport.com or (512) 642-5457.

When you submit a contact form we collect the information you provide — typically your name, email address, phone number, business name, and your message. We only ask for what we need to respond to your inquiry.

We also collect limited, non-identifying usage data through analytics (for example pages viewed and general location) — but only after you accept analytics cookies.

We use the information you send to respond to your inquiry, provide the services you ask about, and follow up with you. We do not sell or rent your personal information to anyone.

We use strictly necessary cookies to make the site work. With your consent, we use Google Analytics 4 to understand how visitors use the site so we can improve it. Analytics only loads after you accept the analytics category in our cookie banner, and you can change your choice at any time using the "Cookies" link in the footer.

Contact form submissions are delivered through Formspree, and forms are protected by Google reCAPTCHA (subject to Google's Privacy Policy and Terms). When enabled with your consent, analytics is provided by Google Analytics 4. These providers process data on our behalf to deliver these features.

We keep contact submissions only as long as needed to respond and maintain our business records, and we take reasonable measures to protect the information we hold. No method of transmission over the internet is completely secure.

Depending on where you live (including under GDPR and CCPA), you may have the right to access, correct, or delete the personal information we hold about you, and to opt out of analytics. To make a request, contact us at info@austinitsupport.com.

This website and its content are provided for general information about Austin IT Support and its services. By using the site you agree to these terms. All content, branding, and logos are the property of their respective owners and may not be reused without permission.

The site is provided "as is" without warranties of any kind. To the fullest extent permitted by law, Austin IT Support is not liable for any damages arising from your use of the site. The site may link to third-party sites we do not control and are not responsible for.

These terms are governed by the laws of the State of Texas, USA. We may update this page from time to time; the "last updated" date above reflects the latest version. For any questions, contact us at info@austinitsupport.com or (512) 642-5457.